Contact information
Contact Us
Thank you for reaching out to F.O.X Nails USA LLC! We are here to assist you with any questions or concerns you may have. Please check our FAQ section for common questions and answers, or feel free to contact us directly using one of the methods below.
Contact Methods
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Email: info@foxnailsusa.com
We typically respond within 1 business day. If you don't receive a response, please check your spam/junk folder or try another contact method. -
Instagram: f.o.x_nails_usa
Direct messaging us on Instagram is the quickest way to get a response. -
Website Chat: Visit our site and use the chat feature for quick answers during business hours.
Business Hours
We are available during the following hours:
Monday to Friday: 10 AM – 5 PM CST
While we strive to reply quickly, please allow up to 24 hours for a response during peak times. For urgent matters, feel free to contact us through multiple channels.
Legal Address
F.O.X Nails USA LLC
720 South Bell Blvd, Unit10E
Cedar Park, Texas, 78613
United States
Frequently Asked Questions (FAQ)
How long does delivery take?
All orders are processed within 0-1 business days. Delivery times vary based on the shipping method chosen:
- USPS: 2-4 business days
- UPS: 1-4 business days
If your order hasn’t arrived within the estimated delivery time, please contact us at info@foxnailsusa.com, via Instagram, or through the website chat.
Can I change my shipping address?
If you entered the wrong shipping address, contact us as soon as possible. While we will do our best to make the change, we cannot guarantee modifications if the order has already been processed or shipped.
Can I cancel my order?
You may cancel your order within 1 hour of placing it. Just contact us. Once the order has been processed or shipped, cancellation is no longer possible.